YOU PURSUIT / CUSTOMER CARE

Delivery & returns

Delivery within India, tracking and address changes.

Customer terms · 2026-10-28

Customer terms for India orders. Cash on delivery is available for eligible live products. International shipping is not available. For order help or returns, sign in and open the order in My orders.

Availability and processing

Current checkout is India-only, in INR. Serviceability depends on the complete address and courier coverage. Processing estimate: 2–4 business days after order acceptance, excluding Indian public holidays. Estimated India transit: 4–8 business days after dispatch. These are estimates, not guaranteed arrival dates. Pre-orders or made-to-order products require a specific dispatch date on the product and order information.

Charges, tracking and delays

The reviewed checkout total identifies product prices, shipping and any tax before you place the order. Any free-shipping threshold is applied by checkout. A shipment is marked dispatched only when the store supplies carrier and tracking details; carrier scans may take time to appear. If the agreed delivery period cannot be met, contact support for an updated date or the cancellation/refund remedy available to you. Courier delays do not remove the seller’s legal responsibilities. Loss, damage or a false delivered scan should be reported so the seller can investigate and provide the remedy required by law.

India only

We currently ship within India only. International orders are not accepted. Delivery availability depends on courier serviceability for your PIN code.

Address changes and refused parcels

Request an address correction promptly. The store will confirm whether it can change the shipment; changes after dispatch are not guaranteed. For a refused or undeliverable parcel, support will explain the actual return or re-delivery options and any lawfully chargeable, previously disclosed cost. No automatic blanket forfeiture applies.

Customer support: support@youpursuit.in (coming soon — mailbox not active yet). My orders: delivery help & returns. Never share passwords, OTPs, card security codes or UPI PINs.

All store policies

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